tag:blogger.com,1999:blog-6248043124025283718.post1866004742424822141..comments2024-03-07T00:57:28.278-05:00Comments on Tableau Friction: Why this blog?Chris Gerrardhttp://www.blogger.com/profile/01598731155784487000noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-6248043124025283718.post-62930362872249745992014-12-19T15:21:48.675-05:002014-12-19T15:21:48.675-05:00Hi,
I am a BI Engineer at Amazon and came to your...Hi, <br />I am a BI Engineer at Amazon and came to your site. Your articles are very helpful for me to learn more about Tableau and inspired me to continue working on my blog. <br />Eva (@evafengeva) VizPandahttps://www.blogger.com/profile/05069820810195454217noreply@blogger.comtag:blogger.com,1999:blog-6248043124025283718.post-47703508499474847372012-09-20T15:37:27.826-04:002012-09-20T15:37:27.826-04:00Hi Chris,
I'm a software engineer at Tableau ...Hi Chris,<br /><br />I'm a software engineer at Tableau and I recently came across this site.<br /><br />Thanks for keeping us honest, and more importantly, keeping a detailed list of the friction points that arise with each new product release. We're definitely sympathetic to such concerns, and part of the challenge in addressing them is simply keeping track of all of these pain points and trying to prioritize them. Our improvements to the Community section of our site help to some degree by allowing our user base to suggest and vote on improvements.<br /><br />I'll also point out that we're more than just sympathetic, we're actively hiring for positions which are dedicated to polishing good features to make them great. We recognize the need to balance rapid innovation with the challenge of maintaining high standards of quality. As Tableau grows as a company we will certainly have a more rapidly evolving feature set and suite of products, but we will also have the ability to dedicate entire teams to focusing on improving the quality of our features. Recently we've been hiring in this area for Desktop features handled by a team called User Experience Improvement. Take a look for yourself: http://ch.tbe.taleo.net/CH11/ats/careers/requisition.jsp?org=TABLEAU&cws=1&rid=958<br /><br />Keep up the constructive criticism and feedback! We count on users such as yourself to keep us informed about how you use our features and what improvements matter the most.<br /><br />Thanks,<br />Robert Morton (@TableauDataNerd)Robert Mortonhttp://www.tableausoftware.comnoreply@blogger.comtag:blogger.com,1999:blog-6248043124025283718.post-85235160152413999972012-09-18T07:04:55.048-04:002012-09-18T07:04:55.048-04:00Short response: Hear, hear!
Longer response: Ther...Short response: Hear, hear!<br /><br />Longer response: There are so many ways the "fit and finish" of Tableau could be improved (kerning, spacing, formatting, color controls, layout control, etc.), I can totally understand the desire to push the company and the product to do more in that area. And I think your last paragraph is really key - if Tableau doesn't pay attention here, in the long run they will open themselves to disruption by a new entrant who might not do everything Tableau can do (in the same way Tableau disrupts traditional big BI by not offering an entire end to end solution), but removes those points of friction. <br /><br />My fantasy is for Tableau to enable to me to create NYTimes-quality graphs and dashboards with all the ease of use Tableau already has.<br />Jonathan Drummeyhttp://drawingwithnumbers.artisart.org/noreply@blogger.com